SHIPPING

Please note we do not deliver to P.O Boxes – a full shipping address is required.

All international orders are shipped using our DHL COURIER SERVICE.

W I T H I N  A U S T R A L I A  &  A S I A

A flat fee shipping charge of IDR 400.000 will be added to your purchase price – approx: AUD 39.00

D E L I V E R Y  T I M E

Tracking numbers can take up to 24 hours to register with postal services. Delivery will take between 3-5 business days.

W O R L D  W I D E

Standard Shipping (5-7 business days) on all international orders.

A flat fee of IDR 560.000 shipping charge will be added to your purchase price – approx. USD 50.00

Once your parcel has been dispatched a unique tracking number will be sent to your nominated email address. Your signature will be requested upon delivery. 

*Please ensure your shipping address is correct as we are unable to redirect orders once they have been shipped 

S T O C K   A V A I L A B I L I T Y 

We produce upon purchase. Out items listed on the site are PRE-ORDERED and an estimated delivery time is noted on our product pages. We will contact you within 3 working days to confirm your delivery time. A DHL tracking number will be emailed to you upon dispatch of the order.

Orders placed on Fridays evening (Bali calendar) will be addressed on the following Monday. 

Public Holidays will be processed on the following working day. 

Orders may experience delays in processing time due to busy periods of Balinese national holidays (https://www.timeanddate.com/holidays/indonesia/

We do not have express shipping options at the moment.

S H I P P I N G  P O L I C Y

If you are ordering from Australia, note that Australian Customs place a 10% duty on all shipments valued over AUD $1,000.00

While we will seek to inform all customers about all relevant import restrictions that come to our awareness, understanding such restrictions and the payment of any associated costs is considered the responsibility of the purchaser/receiver.

A D I N E & C O. takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your local government. All taxes & duties differ between countries / states and therefore we are unable to provide estimated costs before delivery. These costs are made at the discretion of your local postal service and are out of our control. 

A D I N E & C O. is not responsible for any damage caused during the shipping & handling by 3rd parties of the ordered items. 

Please note in event of Balinese national holidays and promotional events, the shipment of your order may take longer than usual. We thank you for your  patience and understanding.

Thank you for your support of our new label .